Shipping policy

1. Order Processing Time

All orders undergo order verification, quality inspection, and careful packaging before shipment.

  • Orders are typically processed within 1–3 business days
  • Orders are not processed on weekends or holidays

During periods of high order volume, processing times may be delayed. If there is a significant delay, we will notify you via email.

2. Shipping Time

Shipping time refers to the period after your order has been dispatched:

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 5–7 business days

3. Total Estimated Delivery Time

Total delivery time includes both processing and shipping:

  • Standard Delivery: 8–18 business days
  • Expedited Delivery: 6–10 business days

⚠️ These timeframes are estimates only and are not guaranteed.

Delays may occur due to:

  • Weather conditions
  • Holidays
  • Customs clearance
  • Carrier delays or logistics issues

đź“Ť We do not ship to PO Boxes. A valid residential or business address is required.

4. Shipping Rates & Delivery Options

  • Free Shipping: Orders over $60 USD
  • Standard Shipping: $10 USD (orders under $60)
  • Expedited Shipping: $20 USD

Shipping fees are non-refundable once the order has been processed and shipped.

5. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • Tracking updates typically appear within 24–48 hours
  • During peak periods, tracking updates may be delayed

Customers are responsible for monitoring tracking updates using the provided tracking link.

6. Delivery Responsibility & Liability

Once an order has been shipped:

  • It is handled by third-party shipping carriers
  • Delivery timelines are outside our direct control

📦 Delivery Confirmation:
Orders marked as “Delivered” by the carrier are considered successfully fulfilled.

Customers are responsible for:

  • Ensuring the shipping address is correct
  • Monitoring tracking updates
  • Contacting the carrier for delivery-related issues

7. Lost, Stolen, or Damaged Packages

Molly Lanee is not responsible for lost, stolen, or damaged packages once shipped.

If your package is marked as delivered but cannot be located:

  • Please contact the shipping carrier directly

If your item arrives damaged:

  • Retain all packaging materials
  • File a claim directly with the carrier

8. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping information.

  • Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for refund
  • We are not responsible for failed deliveries due to incorrect address details

Contact Us

If you have any questions about your shipment:

📧 info@Mollylanee.com

Thank you for choosing Molly Lanee ✨
We appreciate your support and look forward to delivering your order!